At Janus Transformations, we are committed to protecting your privacy and safeguarding your personal information in compliance with the British Columbia Personal Information Protection Act (PIPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including booking consultations through our website.
1. Information We Collect
We collect personal information that you voluntarily provide to us when booking an appointment or engaging with our services. This may include:
- Personal Information: Your name, email address, phone number, and other contact details.
- Payment Information: Credit card or payment method details for processing consultation fees.
- Other Information: Any additional details you provide in consultation bookings, forms, or communication with our team.
2. How We Use Your Information
We collect and use your personal information for the following purposes:
- Appointment Management: To schedule, confirm, and manage your consultation bookings.
- Service Delivery: To provide you with personalized consulting services.
- Payment Processing: To process payments for our services securely.
- Communication: To send you updates, respond to inquiries, and provide information related to your appointments or our services.
- Legal Compliance: To comply with applicable laws, regulations, or legal obligations.
3. Disclosure of Information
We may disclose your personal information in the following situations:
- With Your Consent: Where you have provided explicit consent for sharing your information.
- Service Providers: To third-party service providers who assist us in delivering services (e.g., payment processors). These providers are bound by privacy agreements.
- Legal Requirements: If required by law, court order, or government regulations.
We will not sell, trade, or rent your personal information to any third parties for marketing or other purposes.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we will securely delete or anonymize your information.
5. Your Rights
Under PIPA, you have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccuracies in your personal information.
- Withdrawal of Consent: Withdraw your consent to the collection or use of your personal information at any time (subject to legal or contractual obligations).
To exercise any of these rights, please contact us at janustransformations @ gmail.com.
6. Security of Your Information
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, or loss. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. These technologies help us understand how visitors use our website and improve our services. You can control the use of cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy applies only to information collected by Janus Transformations. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies.
9. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
janustransformations @ gmail.com
Last updated: October 2024
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